Frequently Asked Questions
General Questions
Do you ship internationally?
- We currently only ship within the United States. We hope to expand our shipping options in the future.
How long will it take to receive my order?
- Delivery times typically range from 5–10 business days, depending on your location. Tracking updates will provide more accurate delivery estimates.
How can I track my order?
- Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your package. You can also log in to your account on our website to view your order status and tracking information.
What is your return policy?
- We offer a 7-day return policy for all unused products. For more details, visit our return and refund policy.
How do I earn and use loyalty rewards with "Thirty Third"?
- Sign Up: Create an account on our website.
- Shop and Earn: Complete two successful orders to qualify for rewards.
- Receive Your Code: After your second order, we’ll send a unique 30% discount code via email.
- Use Your Reward: Enter the discount code at checkout to enjoy 30% off your third purchase.